Effective Date: July 19, 2025

At Silvra by Aarna Jewels, accessible from https://silvra.in, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase with us.

If you have any questions or concerns regarding our policy, feel free to reach us at care@silvra.in or call us at +91-8802246181.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party gateways)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Cookies and tracking technologies (for a better user experience)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you updates about your purchase
  • Respond to your queries or customer service requests
  • Personalize your shopping experience
  • Send promotional emails (only if you opt-in)
  • Improve our website, products, and services

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data with:

  • Trusted service providers who help us operate our website and deliver your products
  • Legal authorities when required to comply with applicable laws
  • Payment gateways and shipping providers (for order processing only)

All partners are contractually obligated to protect your information and use it solely for the intended purpose.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. These cookies help us remember your preferences and understand user behavior.

You can choose to disable cookies via your browser settings, but please note that some features of our site may not function properly without them.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption and secure payment gateways to ensure a safe transaction environment.

6. Your Rights

As a user, you have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications at any time
  • Withdraw consent where applicable

You can exercise these rights by contacting us at care@silvra.in.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” above. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, feedback, or concerns about our privacy practices, please reach out to us:

📧 Email: care@silvra.in
📞 Phone: +91-8802246181
🌐 Website: https://silvra.in